Complaints Policy


Complaints Policy

Clients not happy with the service provided to them by Asserson Law Offices (“Asserson”) should in the first instance direct their complaint to the solicitor or other lawyer dealing with the relevant matter.

If this does not resolve the complaint, the client should refer the complaint to the partner responsible for dealing with complaints, which at the present time is Trevor Asserson, by email to

If the complaint cannot be resolved by the partner responsible for dealing with complaints, the client should feel free to refer the complaint to the Legal Ombudsman (at and/or to the Solicitors Regulation Authority (at

Asserson & Covid-19

In a very short space of time, the Corona Crisis has transformed life and business across the world.

Whilst we never anticipated a pandemic of this gravity, it has plunged many into uncertain and challenging times, which are set to continue long after the pandemic subsides.

But what next? How will we move forward successfully?

The Asserson Corona Legal Clinic
is committed to assisting individuals and businesses alike.

We are offering the opportunity to participate in a variety of different webinars and complimentary consultations on your specific needs.

For more information or to sign up, click here.